FAQ

Shipping & Delivery

Do you offer free shipping?
Yes, we offer free shipping on orders over Rs 5,000 across Pakistan.

How long does delivery take?
Most orders are delivered within 3–7 business days depending on your location.

Returns & Exchanges

What is your return policy?
We offer a 15-day return policy on unused items in original packaging. Contact us to start a return.

Can I exchange a product?
Yes, exchanges are available within the same 15-day window, subject to product availability.

Products

What's the difference between feather and down pillows?
Down is the soft undercoating beneath a bird's feathers and offers superior loft and softness. Feather pillows use the outer feathers, offering firmer support at a more accessible price.

Are your products suitable for allergies?
We offer hypoallergenic options like our Allergy Defence Pillow and siliconized fiber pillows for sensitive sleepers.

Bulk & Wholesale

Do you offer bulk pricing for hotels or businesses?
Yes, please visit our B2B & Bulk Orders page or contact us directly for wholesale pricing.

Payment

What payment methods do you accept?
We accept cash on delivery and online payment methods available at checkout.